1. Website and Portal
When you register for an account or use the services provided through our electronic portal, including but not limited to https://trendkart.buzz/, we will collect and process your personal data. This may include your name, email address, contact details, billing information, and certain demographic information such as gender and date of birth.
Providing your name, contact details, and email address is mandatory in order to register an account and access our services. Failure to provide this information may prevent you from using certain features of our Portal.
We process your personal data for the following purposes:
To register and manage your account
To process your orders and fulfil deliveries
To provide a more personalized and efficient experience on our Portal
To ensure accurate delivery of your orders, we may correct or supplement your address information using standardized postal formats. This helps us ensure successful delivery and reduce operational costs associated with order fulfillment.
When you visit our Portal, we may automatically collect certain technical information such as your Internet Protocol (IP) address, browser type, and access times. This information is used to evaluate website performance, understand visitor traffic sources, and analyze user navigation patterns. Such data allows us to improve our content and enhance user experience. These log files are not linked to personally identifiable information.
2. Other Purposes
In addition to the purposes stated above, we may also process your personal data for the following reasons:
Order fulfillment and customer support
Research, statistical analysis, data matching, and product development
Communication with you regarding our services, products, and related matters
3. Disclosure of Personal Data
Your personal data may be disclosed to our employees, service providers, business partners, and affiliated organizations (whether within or outside Malaysia) strictly for the purposes stated above.
We may also disclose your personal data where such disclosure is required by law, regulatory authorities, or pursuant to a court order. In the event of a merger, acquisition, or transfer of business ownership, your personal data may be transferred to the relevant third party as part of such transaction.
4. Contacting Us
If you have any inquiries, complaints, requests for access or correction of your personal data, or if you wish to opt out of receiving direct marketing communications, please contact us at:
Customer Service
Email: trendkart376@outlook.com
As a registered user of our Portal, you may review, update, or correct your personal data by logging into your account via the “My Account” section, entering your login credentials, and editing your personal information. Any changes made will be updated in our system accordingly.